SMS Distribution

This guide assumes you are already familiarized with the Distribution Manager basics.

Besides email and other communication channels, you can also use SMS providers to send Voucherify incentives to your end-customers.

Contents

  1. Available SMS providers
  2. Creating an SMS distribution

Available SMS Providers

Voucherify is not a provider of mobile services. However, you can connect your Voucherify project with top-class SMS providers including Twilio, CM Telecom, or Textlocal.

In the Home section in Voucherify, go to Integrations to connect your project with an SMS provider of your choice.


Creating an SMS Distribution

After you have successfully connected with an SMS provider, you can set up a manual or an automatic distribution.

  1. In the Engagement section, go to Distributions.
  2. Name your distribution and choose a relevant message trigger.
  3. In the next step select the action:
    • Notify customers about a promotion – choose the promotion tier name.
    • Send a unique code from a campaign – choose the coupon campaign.
    • Send a plain message to customers – customers will receive a message without any vouchers or promotions.
    • Some triggers can have other actions instead. Read the Getting Started with Distributions article to learn more. 
  4. In Channels, Add channel (SMS) and select your SMS provider.
  5. Design your text message. You can customize the text and add multiple variables such as customer name, voucher code, or voucher value.

  6. In Summary, check if all distribution details are correct. If yes, click Save & Send.

At any time you can save a draft of your distribution.

You can track and analyze the performance of your distribution with built-in analytics.

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