How can my customers redeem their codes?

In this section:

  1. API integration
  2. Redemptions with API integration (highly recommended)
  3. Redemptions with embedded widget
  4. Redemptions with Magento and WooCommerce plugin
  5. Offline redemptions with mobile app

In this guide, we present all redemption points you can create for your customers to let them utilize Voucherify promotions. 


API integration 

To manage redemptions it is highly recommended to connect your system with Voucherify API programmatically. Although it requires some effort from your developers, we did our best to make it nice and easy. The programmatic integration enables you to build Voucherify into any point of your sales funnel. You can connect Voucherify with your CRM, BI tools, checkout page, product catalog, payment gateways, mobile app, and many more. It results in advanced improvements extending your promotion opportunities:
  • geolocated campaigns,
  • 1:1 personalized experience,
  • omni-channel approach,
  • multi-level customer tracking,
  • coupon automation based on your CRM insights,
  • dynamic segmentation which responds to customer actions in real time.

To start the integration process of Voucherify, point your developers to the  Developer Hub. Our tech team provides customer support along the way and will be happy to help with the integration process or any questions you may have. Contact us on https://www.voucherify.io/contact-support.

Now, let's see how you and your customers can manage redemptions with Voucheirfy plugged into your system.


Redemptions with API integration  

Codes can be redeemed during a purchase in your online store or mobile app. The integration enables you to generate coupon campaigns and cart-level discounts in Voucherify and run them on your landing page/mobile app.

Each time a customer tries to redeem their code, Voucherify validates it and sends a response about redemption status to your system. As a result, only customers who meet campaign criteria and own valid codes can make a redemption. 

If you sync your CRM, coupon data with redemption details, constantly collected in Voucherify, are delivered to your database.


Redemptions with embedded widget

One of the most convenient and flexible ways to allow your customers for interaction with Voucherify coupons/gift cards are pre-built widget forms. You can place the redeem widget on your landing page and enable your customers to redeem codes online. The way it works is presented in this short video:

Go to  voucherify.js to find embeddable JavaScript forms which can be put on your site with a single line of code.

Note: remember to allow for client-side-redemptions before placing the widget on your landing page

Besides redemptions, the widgets can also help you acquire new customers by giving a coupon in exchange for customer data (read more about subscribe/sign up form  here). What's important, they are fully customizable - you can change visible fields and decide which are required/optional to redeem/get a code.


Redemptions with Magento and WooCommerce plugin

Firstly, log into your Magento/WooCommerce admin panel and install a respective plugin:

When it's ready, please follow these articles to finish installation and configuration process ( Magento tutorialWooCommerce tutorial). Voucherify plugins enable your customers to redeem their codes on the checkout page and use cart-level discounts created in Voucherify dashboard (WooCommerce).


Offline redemptions with a Voucherify mobile app

Voucherify offers a free mobile app which enables staff at brick and mortar locations to validate and redeem codes. By scanning QR codes, your customers can seamlessly utilize their coupons at brick-and-mortar stores. 

Read more about offline redemptions with the app here.