How can my customers redeem their codes?
In this section:
In this guide, we present all redemption points you can create for your customers to let them utilize Voucherify promotions ⬇️
API integration 🔄
- geolocated campaigns,
1:1 personalized experience,
multi-level customer tracking,
coupon automation based on your CRM insights,
dynamic segmentation which responds to customer actions in real time.
💡 To start the integration process of Voucherify, point your developers to the Developer Hub. Our tech team provides customer support along the way and will be happy to help with the integration process or any questions you may have. Contact us on https://www.voucherify.io/contact-support.
Now, let's see how you and your customers can manage redemptions with Voucherify plugged into your system ⬇️
Redemptions with API integration ✅
Codes can be redeemed during a purchase in your online store or mobile app. The integration enables you to generate coupon campaigns and cart-level discounts in Voucherify and run them on your landing page/mobile app.
Each time a customer tries to redeem their code, Voucherify validates it and sends a response about redemption status to your system. As a result, only customers who meet campaign criteria and own valid codes can make a redemption.
If you sync your CRM, coupon data with redemption details, constantly collected in Voucherify, are delivered to your database.
Redemptions with an embedded widget 💻
One of the most convenient and flexible ways to allow your customers to interact with Voucherify coupons/gift cards are pre-built widget forms. You can place the redeem widget on your landing page and enable your customers to redeem codes online. The way it works is presented in this short video:
💡 Remember to allow for client-side redemptions before placing the widget on your landing page. You can do it in your Project Settings.
Besides redemptions, the widgets can also help you acquire new customers by giving a coupon in exchange for customer data (read more about subscribe/sign up widget here). What's important is that they are fully customizable – you can change visible fields and decide which are required/optional to redeem/get a code.
Redemptions with Magento and WooCommerce plugin 🔌
Firstly, log into your Magento/WooCommerce admin panel and install a respective plugin:
1. Voucherify plugin for Magento 2.0 (supports Magento version 2.0 or later)
When it's ready, please follow these tutorials to finish the installation and configuration process ( Magento tutorial, WooCommerce tutorial). Voucherify plugins enable your customers to redeem their codes on the checkout page and use cart-level discounts created in the Voucherify dashboard (WooCommerce).
Offline redemptions via Voucherify mobile app 📱
Voucherify offers a free mobile app that enables staff at brick and mortar locations to validate and redeem codes. By scanning QR codes, your customers can seamlessly utilize their coupons at brick-and-mortar stores.
Read more about offline redemptions with the app here.
Here you can see a real scenario that uses mobile as redemption means.