Time-related campaign limits

In this guide, you will learn about the different types of time limits that can be applied to campaigns. Time limits can be used to define the periods and durations for campaigns, vouchers, promotion tiers, or earning rules, to name a few.

Contents

1. Starts on and Expires
2. Time limitations
3. Valid within a time frame
4. Valid on specific days of the week
5. Valid on specific hours and days of the week
6. Valid for a specific amount of time after publication

Starts on and Expires

The Starts on and Expires settings determine the start and end dates. They mark the period during which customers can redeem codes. Voucherify automatically blocks any redemption requested before the start date or after the end date.

The start and end dates define the duration of the campaign.  

Starts on

• Creation – you can set the start date and time to be immediately after you save the campaign 
• Specific date – choose a specific start date and time

Expires

• Never – you can set an indefinite time frame
• On specific date – choose a specific end date and time

Time limitations

You can set recurrent periods when the coupon or promotion is valid using the Add limitation option.

Valid within a time frame

Use the Add duration & interval time frame option to set coupons or promotions to be valid for X hours/days every Y hours/days. The hour set as the campaign's start date will begin every validity time window. In the example presented below, coupons will be valid for one hour daily.

Valid on specific days of the week

Use the Add valid days of the week option to define particular days of the week when campaign vouchers or promotions are active. For example, if you choose Monday, redemptions will be available only on Mondays until the expiration date.

Valid on specific hours and days of the week

Use the Add valid hours per day option to define particular days of the week and hours when campaign vouchers or promotions are active. For example, if you choose Tuesdays and Thursdays between 9 and 11 AM, redemptions will be available only during the selected time periods until the expiration date. This creates a happy hour scenario.

You can add many specific hours and days of the week limitations. However, the hours and days cannot overlap.

Valid for a specific amount of time after publishing

Vouchers can be active for a specific time frame after publishing. You can limit redemptions to a time window that starts when a code is published to a customer. Remember that this feature will not override campaign expiration. Once the campaign expires, it stays expired. Make sure to check the campaign’s end date, as this feature only applies while the campaign is still active.

For example, you can send an email with a discount code active only 24 hours after sending a message to a customer.

Tick the respective checkbox to add this rule to your campaign. In the next step, define how long (hours, days, months, or years) the codes can be redeemed after publication.