Time-related campaign limits

In this guide, you will learn about the different types of time limits that can be applied to campaigns. Time limits can be used to define the periods and durations for campaigns, vouchers, promotion tiers, or earning rules, to name a few.

Before you start

This Guide explains time-related limits assuming you are familiar with Team & Project Settings.
All time-related limits are validated according to the timezone set in your Project settings.

Starts on and Expires
Time limitations
Valid within a time frame
Valid on specific days of the week
Valid on specific hours and days of the week
Valid for a specific amount of time after publication

Starts on and Expires

The Starts on and Expires settings determine the start and end dates. They mark the period during which customers can redeem codes. Voucherify automatically blocks any redemption requested before the start date or after the end date.

The start and end dates define the duration of the campaign.

Starts on

Creation – you can set the start date and time to be immediately after you save the campaign
Specific date – choose a specific start date and time

Expires

Never – you can set an indefinite time frame
On specific date – choose a specific end date and time

The campaign will run indefinitely if you do not set an end date. You will need to stop it manually by disabling the campaign in Campaign details.

Time limitations

You can set recurrent periods when the coupon or promotion is valid using the Add limitation option.

Valid within a time frame

Use the Add duration & interval time frame option to set coupons or promotions to be valid for X hours/days every Y hours/days. The hour set as the campaign's start date will begin every validity time window. In the example presented below, coupons will be valid for one hour daily.

You can use this setting together with Valid on specific days of the week limitation.

Valid on specific days of the week

Use the Add valid days of the week option to define particular days of the week when campaign vouchers or promotions are active. For example, if you choose Monday, redemptions will be available only on Mondays until the expiration date.

You can use this setting together with the Valid within a time frame limitation.

Valid on specific hours and days of the week

Use the Add valid hours per day option to define particular days of the week and hours when campaign vouchers or promotions are active. For example, if you choose Tuesdays and Thursdays between 9 and 11 AM, redemptions will be available only during the selected time periods until the expiration date. This creates a happy hour scenario.

You can add many specific hours and days of the week limitations. However, the hours and days cannot overlap.

This setting cannot be used with Valid within a time frame and Valid on specific days of the week limitations.

Valid for a specific amount of time after publishing

Vouchers can be active for a specific time frame after publishing. You can limit redemptions to a time window that starts when a code is assigned to a customer.

For example, you can send an email with a discount code active only 24 hours after sending a message to a customer.

In Voucherify, code distribution and publication are understood as the process of assigning a code to a given customer profile. This can be done via Dashboard or API.

Tick the respective checkbox to add this rule to your campaign. In the next step, define how long (hours, days, months, or years) the codes can be redeemed after publication.

You can create more time limits using validation rules and metadata.