Sandbox and Demo Shop (Test Mode)

Each Voucherify account has a Sandbox project which is not included in the project limits. You can run your promo campaigns and try out Voucherify capabilities during a free 30-day trial.

When you create a subscription, your Sandbox requests will not be counted into your account limits of API calls and redemptions (not applicable to the free plan which has access only to the Sandbox project). 

Accounts created before 09-08-2021

If your account was created before version v20210726 went live (released 09-08-2021), you will not see the Sandbox project in your projects list. If you would like to get access to a new Sandbox project in your dashboard, send a request to Voucherify support.


  1. How to use the Sandbox project?
  2. Demo shop
    1. What scenarios can I test with the Demo shop?

How to use the Sandbox project?

To access the Sandbox project, create an account in Voucherify and log in. You have 30 days to test Voucherify using the free Sandbox project in a free trial. If you upgrade from the trial to a paid plan, the Sandbox project will be visible in your projects list.

The Sandbox project has unique API keys for authorization. Go to Project settings > Application keys to get the API key and token needed for API requests.

The Sandbox project has a fixed API call limit of 100 calls per hour. You can create campaigns with a maximum of 1000 vouchers each. For more advanced testing, you can check your campaign configuration in the Demo shop.

Demo shop

Like all projects, the Sandbox project has a Demo shop. The Demo shop shows how the integration between Voucherify and customer touchpoints works in practice. You can use the Demo shop to test the campaigns and check how they work for test customers.

To access the Demo shop, log into your account, choose your project name, and open the Demo shop with the button in the top right of the screen.

In the Demo shop, you can select a customer to:

  • Apply the incentives from the Incentives tab,
  • Add products from the Product tab to the Cart,
  • See the cart with the products and apply incentives from the Incentives tab,
  • See the customer’s incentives in the Customer wallet.

You can change the customer by clicking Change customer in the bottom panel.

For example, in the Demo shop you can validate and redeem codes from created campaigns to test different scenarios and validation rules for different customers. The results of each redemption are logged in the Redemptions section of the dashboard.

Click Check API calls in the bottom panel to see all API calls made throughout the customer journey in the Demo shop.

Demo shop and production projects

In the Demo shop for production projects, you can use your real customer’s data if they are imported to Voucherify. This means that any redemptions and orders placed in the Demo shop for a real customer will be saved in their details, including redemptions of coupons, promotions, gift cards, loyalty cards, and any other resulting changes.

What scenarios can I test with the Demo shop?

  • Choosing a customer to check incentives for customer segments.
  • Qualification for incentives.
  • Discount vouchers validation and redemption.
  • Promotion validation and redemption.
  • Pay with loyalty points: loyalty card validation and redemption.
  • Pay with gift card: gift cards validation and redemption, choose how much gift card credits to apply to an order.
  • Stacking multiple incentives.
  • Region- and currency-specific campaigns.
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