Sandbox and Demo Shop (Test Mode)
Each Voucherify account has a Sandbox project which is not included in the limit of the number of projects. You can run your promo campaigns and try out Voucherify capabilities during a free 60-day trial.
When you create a subscription, your Sandbox requests will not be counted into your account limits of API calls and redemptions.
Accounts created before 9 August 2021
If your account was created before version v20210726 went live (released 9 August 2021), you will not see the Sandbox project in your projects list. If you would like to get access to a new Sandbox project in your dashboard, send a request to Voucherify support.
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How to use the Sandbox project?
To access the Sandbox project, create an account in Voucherify and log in. You have 60 days to test Voucherify using the free Sandbox project in a free trial. If you upgrade from the trial to a paid plan, the Sandbox project will be visible in your projects list.
The Sandbox project has unique API keys for authorization. Go to Project settings and scroll down to the Application keys section to get the API key and token needed for API requests.
The Sandbox project has a fixed API call limit of 100 calls per hour and 1000 calls per cycle. You can create campaigns with a maximum of 1000 vouchers each. For more advanced testing, you can check your campaign configuration in the Demo shop.
Demo Shop
Like all projects, the Sandbox project has a Demo shop. The Demo shop shows how the integration between Voucherify and customer touchpoints works in practice. You can use the Demo shop to test the campaigns and check how they work for test customers.
To access the Demo shop, log into your account, choose your project name, and open the Demo shop with the button in the top left of the screen. Alternatively, go to the Marketer Hub section on the left panel.
In the Demo shop, you can select a customer to:
- Apply Incentives: Use the Promotions Section to apply incentives.
- Add Products to Cart: Browse products from the Product List and click "Add to Cart."
- Manage Cart: Review your cart.
- Access Customer Wallet: View coupons, loyalty cards, gift cards, and all the other available incentives in the Wallet Panel.
In the top right corner, you can select the region and currency.
By clicking on the three dots symbol, you can select an Onboarding tour that will guide you through the Demo Shop and its features. The second option, Reset, will remove all data connected to the current Demo Shop session.
You can change the customer by clicking the icon on the left of the region and currency fields.
For example, in the Demo shop you can validate and redeem codes from created campaigns to test different scenarios and validation rules for different customers. The results of each redemption are logged in the Redemptions section of the dashboard.
Click Check API calls in the bottom panel to see all API calls made throughout the customer journey in the Demo shop.
Demo Shop and Production Projects
In the Demo shop for production projects, you can use your real customer’s data if they are imported to Voucherify. This means that any redemptions and orders placed in the Demo shop for a real customer will be saved in their details, including redemptions of coupons, promotions, gift cards, loyalty cards, and any other resulting changes.
What scenarios can I test with the Demo shop?
- Choosing a customer to check incentives for customer segments.
- Qualification for incentives.
- Discount vouchers validation and redemption.
- Promotion validation and redemption.
- Pay with loyalty points: loyalty card validation and redemption.
- Pay with gift card: gift cards validation and redemption, choose how much gift card credits to apply to an order.
- Stacking multiple incentives.
- Region- and currency-specific campaigns.
Moving Campaigns from Sandbox to Production Projects
If you have successfully tested the configuration of your campaign in the Sandbox project, you can use campaign templates to recreate the campaign in your production project.