Custom Email Domains

Thanks to the Distribution Manager, Voucherify works as an email provider and delivers messages to your end-customers. In this guide, we'll show you how to customize the default sending address by connecting with your email domain. 

If you want to send emails via Voucherify with your domain, you should run through the following process of domain verification. In this way, your receivers can be confident that the emails have been sent by your team and with your permission. With a verified domain, messages are also less likely to go to the junk or spam folder.

To manage this, you need to use a technology called DKIM (DomainKeys Identified Mail) to sign the messages you want to send on your behalf. Third parties can verify these signatures against the DNS record you set up for your domain. 

Verify your domain 

Go to the Project settings > General and find a section titled Email Settings.

Email settings

This page contains the information you'll need to add to DNS records for each of the domains you use as part of your sender addresses. After a successful configuration, you should see the following information displayed:

Email Settings - own domain

If two or more of your sender addresses use the same domain, then you only need to configure one DNS entry to enable DKIM signing for mail sent using any of these addresses.


Many DNS providers will only ask you to fill in the name of your subdomain. You should follow your provider's documentation to get more details.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us