Project Logs

The Logs section in your dashboard presents the complete history of your project. You can check interactions with Voucherify API sorted by request origin, status, and date. Logs and their filters give you instant access to the account users' and customers' activity, crucial to quick troubleshooting and advanced monitoring of your performance.


  1. Log overview
  2. Available filters
  3. How to search logs with filters?

Log overview

Each time you or your customers communicate with our API using the dashboard, API integration, or directly by calling API endpoints, our system logs a new action and presents the called API method with details in the Logs section. Logs are project-specific as the authentication of each API call is based on the API keys (set per project). 

Click on a log id to display more details, including API request and response. 

There is information on who and when invoked the given action and what the result was. You can learn more about the related user or customer in the log details and if the action refers to any of your campaigns or incentives.

You can view the API call details, such as query params, request body, and API response body.

By default, the dashboard displays logs from the last 24h. You can change the timeframe and view (from logs to errors) by clicking the current filter and changing it to the desired time range.

You can also browse logs with more advanced queries created with log filters.

Log filters

You can narrow down the list of logs based on:

  1. Request origin
  2. Request result
  3. Request date

Request origin

Request origin defines how the API was called. You can filter out calls invoked by: 

  • Using the Dashboard.
  • Using customer's cockpits/preference center.
  • BigCommerce integration.
  • Shopify integration.
  • ActiveCampaign integration.
  • API (directly calling API endpoints via integration or manually).

Request status

The request log status lets you filter out successful or failed API requests. 

Search logs with filters

Click on Find and apply filters in the Logs section. 

Choose which log attribute you want to use to build a filter.

Define filtering criteria (1), confirm with the plus (2), and click Apply (3). 

You can define many different filters in a single query. When filtering criteria are ready, confirm with Apply to view matching logs. 

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