Multi-Factor Authentication (MFA)

In this section:


Enforcing Two-factor Authentication for your account.


Setting up Two-Factor Authentication for logging into your account.

Account security features can force the usage of MFA by users grouped under one organization (Voucherify Account). The policy is configurable by the Account Owner. If the configuration is enabled, each user before the next login will be obligated to set up the second mechanism for authentication. As a result, two forms of identification will be required during every login attempt.

Enforcing Two-factor Authentication for your account

Only the Account Owner can enable Two-Factor Authentication (2FA).

Go to the Team Settings and choose the Security tab. 

My Profile – Security

Enforce the Two-Factor Authentication (2FA) (1). Set the date from which the app will require 2FA or choose Now to enforce 2FA right away (2). Confirm with Save. 

Enable 2FA

The moment you confirm 2FA, your team members will receive an email notification. While logging in after the enforcement date, the app will direct each of your team members to set up the Two-Factor Authentication mechanism.

Set up 2FA

Setting up two-factor authentication for logging into your account

First, go to the security tab in My profile section.

Team settings

Voucherify offers three channels for Two-Factor Authentification (2FA):

  1. Google Authenticator
  2. SMS codes
  3. Backup codes

We highly advise you to choose Google Authenticator or text messages as back-up codes solely are not efficient. Please note that once you enforce Two-factor Authentification with the Google app or SMS, you will always need a mobile device to log into your account.  

Google Authenticator

After enabling the Google Authenticator app, you will be asked to download the app and scan the code visible on the screen with the Google app.


Download the app for Android or iOS and scan the QR code. Note, that you may also enter the code manually. 

Configuring Two-factor authentication

After successfully scanning or typing in the code, you will receive a verification code. Enter the code into Voucherify. Now, you have successfully set up two-factor authentication for your Voucherify account.

Each time, you log into Voucherify, you will be asked to provide an additional verification code generated by the Google Authenticator app, keeping your Voucherify incentives safe from malicious activity. 

2-factor login attempt

You may disable the two-factor authentication with the Google app at any time.

SMS codes

You can also provide your phone number to receive verification codes straight to your phone.

SMS codes

After providing your phone number, you should receive a verification code that activates SMS Authentication. Next time you log in, Voucherify will send you a unique code to authorize your login attempt. 

2FA sms

Backup codes

If you don't want to use the Google Authenticator app for your account security or the Google app is not secure enough for your organization, you may alternatively use one-time passcodes. This option comes in handy if you are often away from your phone and still want to be able to log in with an extra level of security.

Voucherify will generate ten six-digit backup codes for your account. You can use any of them to log into your account. Copy them or print and store them somewhere safe.

Backup codes

You may disable the backup code functionality at any time.
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